Qkzz Privacy Policy – How Your Data Is Collected, Stored & Protected

Qkzz (qkzz.bet) is an online gaming and betting platform operating for users in Bangladesh. We believe it is both our ethical and legal responsibility to keep your personal information completely secure.

This Privacy Policy ("Policy") explains how qkzz collects, uses, stores, and shares your personal information. Reading it will give you a clear picture of how safely your data is handled.

By using qkzz's services, you fully accept this Privacy Policy. If you disagree with any part of it, please discontinue use of the service and contact us.

Qkzz collects certain information to keep our services running smoothly. Below is a detailed breakdown of what data we collect and why.

Qkzz uses collected data only for specific, legitimate purposes. Your information is never used inappropriately.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To maintain records of deposits, withdrawals, and transactions.
• Security & Fraud Prevention: To detect suspicious activity and prevent fraud.
• Customer Support: To resolve your issues quickly and accurately.
• Responsible Gaming: To monitor gaming behavior and provide support where needed.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and enhance the platform.

Keeping your data secure is one of qkzz's top priorities. We employ industry-leading security technologies to protect your information.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Security: Stored data is kept in encrypted databases with restricted direct access.
• Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.
• Regular Audits: Security measures are regularly audited by independent third parties.
• Two-Factor Authentication (2FA): An additional verification layer for sensitive account access.

Data Retention Period: Your data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years as required by law.

Qkzz never sells your personal data. However, limited information may be shared with trusted third parties where necessary to operate the service.

• Payment Provider: Payment gateways such as bKash and Nagad receive only the information necessary to process a transaction.
• Gaming Software Provider: Minimal data required to operate games may be shared with game providers.
• Identity Verification Services: Your data may be shared with authorized verification agencies for KYC purposes.
• Law Enforcement: qkzz is required to disclose information to authorities when mandated by a court order or lawful investigation.

Qkzz uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for the site to function properly. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to analyze site usage. This data is anonymous.
• Session Cookies: Used to maintain your login session. Deleted when the browser is closed.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the site's functionality.

As a qkzz user, you have a number of rights over your own data. We respect and uphold these rights.

• Right to Access Your Data: You may request to know what personal information we hold about you.
• Right to Rectification: You may correct any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You have the right to object to the use of your data in certain circumstances.
• Data Portability: The right to receive your data in a commonly used, portable format.
• Withdrawal of Consent: You may withdraw your consent to marketing communications at any time.

Please note that we may be legally obligated to retain certain data for legal or security reasons.

Qkzz strictly does not collect data from or provide services to anyone under the age of 18. Our platform is for adults only.

• Age verification is carried out at the point of registration.
• Any account found to belong to a minor will be terminated immediately.
• Any data collected from a minor will be deleted immediately upon discovery.

Qkzz reserves the right to update this Privacy Policy as needed. Changes may occur due to service improvements, legal requirements, or the introduction of new technologies.

• Registered members will be notified by email or SMS of any significant changes.
• The latest version of this policy will always be available on this page.
• Continued use of the service after any changes have been made will be considered acceptance of the updated policy.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will be happy to assist.

• Email: support@qkzz.bet
• Response Time: Typically within 24–48 hours
• Live Chat: 24/7 support available in Bengali

To exercise your privacy rights, we will respond as promptly as possible once your identity has been verified.